Usability
Consultancy Services
Vendella
Design Ltd offers a range of Usability Consultancy Services, listed
below, to suit the requirements of the contracting organisation.
If you would like to find out more
about any of these Usability Consultancy Services, please contact Rosemary
Bowden on +44 (0) 1483 280840.
Or, if you prefer, send an e-mail
to: usability@vendella.com
An assignment could include some or
all of the following elements, depending on the stage of the project:
- Usability Management - manage the usability components
of the development lifecycle
- Usability Requirements Analysis - understand and define
the business objectives for the product, including content and operational
requirements - usability goals
- User Needs Analysis - analyse the needs of the different
types of users, their tasks and the environment within which they will use
the system
- Audit Existing Processes - review existing or competitors’
products for usability strengths and weaknesses
- User Surveys - measure the users’ perceptions of
the usability of a product whilst identifying any usability issues
- User Work Groups - evaluate design ideas, styles and
prototypes iteratively with representative users before the system development
begins in earnest
- Expert Evaluations - provide specialist usability knowledge
to review designs and finished screens
- Design Support - work closely with the developers to
produce workable solutions to any usability issues raised
- Support Needs Analysis - identify user support needs
such as on-line help, wizards and manuals
- Usability Testing - formally test and/or measure the
usability of the system: its efficiency, effectiveness and the users’
satisfaction
- Training - develop and deliver bespoke training courses
to Project teams: Managers, Developers, Designers, in User-Centred Design
and how Usability fits in to the development lifecycle.
